How to ensure you receive our emails
To reduce the chances of our emails going into your Spam or Junk folder, please add these two email addresses to your contacts or safe senders list:
[email protected]
[email protected]
If you cannot find one of our emails, please also check your Spam, Junk or Promotions folder.
Gmail
If our email is in Spam
- • Open Gmail and go to Spam.
- • Find our email.
- • Select the email and click Not spam.
This helps Gmail recognise that you want to receive emails from us in future.
You can also add [email protected] and [email protected] to your Google Contacts.
If our email is in Promotions
If you would prefer our emails to appear in your main Gmail inbox:
- • Open the Promotions tab.
- • Find our email.
- • Drag it into the Primary tab.
- • If Gmail asks whether you want future emails from us to go to Primary, select Yes.
For additional protection, you can also create a Gmail filter for our email addresses and select Never send it to Spam.
Outlook / Hotmail
If you use Outlook.com or Hotmail:
- • Open Outlook.
- • Go to Settings.
- • Select Mail and then Junk email.
- • Find Safe senders and domains.
- • Add: themarketingcrowd.ie
You can also add our individual addresses:
[email protected]
[email protected]
If one of our emails is already in your Junk folder, select it and choose Not junk.
Apple Mail / iCloud Mail
If one of our emails has gone into your Junk folder:
- • Open the Junk folder.
- • Find our email.
- • Move it back to your Inbox.
This helps Apple recognise that future emails from us should not be treated as junk.
You can also add our email addresses to your Contacts.
Yahoo Mail
If one of our emails appears in Spam:
- • Open your Spam folder.
- • Find our email.
- • Select Not Spam.
Add our email address to your Contacts.
One final check
If you are expecting an email from us and cannot find it, search your mailbox for: themarketingcrowd.ie and check your:
- • Spam or Junk folder
- • Promotions folder in Gmail
- • Other or Focused/Other folders in Outlook
If you find one of our emails in Spam or Junk, make sure you mark it as Not Spam or Not Junk rather than simply moving it.